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If you want to get rid of costly ISDN line rental fees and make your voice system more agile and flexible, but don’t want to get rid of equipment that’s still fit-for-purpose, SIP Trunking is the answer.
Our cloud-based SIP Trunking service provides an IP connection from your existing PBX infrastructure, allowing you to make calls over your data connection. This gives you all the benefits of IP voice, such as advanced call handling and routing, without replacing your entire phone system. ISDN line rental expenses are removed, and you’re also getting more out of your data connection.
Call routing changes can be made instantly using the online portal which offers intuitive, point-and-click number management, and lets you deploy cloud-hosted services such as voicemail, call recording and automated IVR services.
The THUS platform provides you with full VoIP switching and routing capabilities, plus connectivity to the mainstream PSTN, to all mobile operators, and to other SIP phone users. This enables business-grade VoIP calls to be made and received over SIP trunks, while bringing you all of the benefits and flexibility of IP Voice.
Calls come into IP-PBX over data connection; for traditional PBXs, a SIP gateway converts VoIP to TDM.
Administer your SIP trunking routing and related services from a single, easy-use portal.
Map inbound DDIs (direct dial-in) to SIP trunks using a simple web-based interface. Map multiple geographic and non-geographic numbers to your SIP trunks.
Whisper prompting provides the B-party with a short audio prompt prior to connecting the caller. Use this, for example, to confirm the caller’s location, number dialled or service selected.
Define alternate routing for each DDI and change the current routing, as required, with just the click of your mouse. This is perfect for disaster recovery scenarios, when inbound calls must be rerouted to other sites, home numbers or mobile phones.
Use one data connection for all your voice and data traffic.
Whether your business needs to comply with regulations, follow in-house quality assurance, or train its staff, Call Recording stores your calls so you can manage them in a structured, organised fashion. The THUS Service Portal provides access to all recordings. You can download or stream to a PC, organise into folders, annotate and rate for various uses, and rename or delete as required.
Depending on your bandwidth requirements, your data connection can be implemented using any of the following access methods:
Yes. The only difference between an IP PBX and non-IP PBX deployment of SIP Trunking is that legacy PBX require a SIP to TDM converter. We provide a simple gateway to serve this purpose.
Delivering voice over IP eliminates the need for a traditional phone circuit. Instead of paying for two networks, you need only pay for one.
Whether IP or TDM, and regardless of which vendor you purchased your PBX from, SIP Trunking can unify your entire telephony estate, working with whatever solution you already have in place.
As old systems go end-of-life, Hosted IP Voice can be deployed to replace some platforms while SIP Trunking brings all sites within a single manageable framework.
Yes, in fact, better. The service platform’s 99.999% resilience, dual-sited redundant architecture and built-in secondary routing capabilities can provide much stronger guaranteed service levels than any TDM connection.