Direct Voice


If your business employs over 100 people or typically spends over £20,000 a year on calls, then our Direct Voice solution is ideal for your needs. Using the C&WW next-generation network to deliver a digital ISDN30 link directly into your business, it offers a high level of quality and resilience so that your vital services will always provide the performance you need. Direct Voice is simple to implement – there’s usually no need to change your existing phone numbers and pricing plans are flexible depending on your requirements, with industry-leading tariffs. To help you stay in control of costs, you can view your fully itemised bill and analyse call spend with powerful tools using THUS e-billing. With 24/7 support, our Team are always here to help whenever you need them.


  • Stay in control – view your fully itemised bill and analyse spend online for greater visibility of costs.
  • Simple and scalable – keep your existing phone numbers and enjoy on-demand bandwidth.
  • Flexible and competitive – choose from a range of pricing plans to suit your business needs with highly competitive rates.
  • Market-leading service – stringent Standards of Service and 24/7 support for peace of mind.

Technical features

Direct Voice delivers a wide range of voice features for Q.931and DASS2 standards, including:

  • Fast call set-up times
  • High resilience
  • Excellent clarity of speech – ISDN is the standard that other networks aim to match.
  • Call diversion and hunt groups
  • Call barring
  • Calling line identity presentation or restriction (CLIP/CLIR).
  • Emergency Divert option for disaster recovery


What if I don’t spend £20,000?

We have a range of options with our Calls and Lines service that scales from the smallest site to the largest.

Do you have minimum call charges or call setup charges?

NO! We charge a simple pence per minute rate for all calls and bill by the second.