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Microsoft Windows 2000 eMail

( Note: This software is not supported by the Demon Helpdesk ).

Please see our Important Notice, we recommend that you read it before you proceed.

This walkthrough shows the Internet Connection Wizard which is activated from the desktop of a new installation of Windows 2000, and is only used to set up Outlook Express for the first time.

If you have already configured Dial-Up Networking or Outlook Express, please click here to see the walkthrough for Outlook Express 5 for Windows NT, 95 or 98, as it is identical to the Windows 2000 version.

To Configure your email account follow these step by step instructions.

To set up your email click Yes then click Next.

On this screen you have the option to import your email settings from another email client or to set up a brand new one.

If you don't have an email client set up already, click Create a new Internet mail account, then click Next to continue.

Enter your Full name or Company name. This will appear on all emails sent by you.

Note: Full name, refers to your first name and surname.
See our Names & Password Conventions guide.

Click on Next to continue.

The username can be anything of your choice, i.e. email or your first name etc.

The hostname is the hostname registered with Demon Internet, and demon.co.uk is the domain.

Now enter your email address and then click on Next to continue.

Make sure that POP3 is selected.

For the Incoming mail enter, pop3.demon.co.uk.

For the Outgoing mail enter post.demon.co.uk.

Click on Next to continue.

For your account name enter, your demon hostname.

Enter your Login or POP3 password in the password box and put a tick in remember password box.

The account name must be in lowercase, the password is case sensitive.

If you do not have a POP3 password and you would like to setup a POP3 password click here.

Click on Next to continue.

Click on Finish to complete the setup.

Windows 2k email bounce problem

The following advice may be useful in solving the email bounce problem encountered by many Demon customers who are Windows 2000 users.

By default, Demon will attempt to deliver email to your machine via SMTP whenever you connect. If you do not intend to receive email via SMTP (e.g. you are using email software such as Outlook or Outlook Express configured to receive email from Demon via POP3), you MUST ensure the SMTP Service that Windows 2000 may automatically run is disabled. This can be done by the following:

• Go to: Start > Settings > Control Panel
• Double click on Administrative Tools
• Double click on Services.
• Scroll down to find SMTP Service
• Right click on it, select Properties
• On the General tab, change the Startup Type to Disabled.
• Now click the Stop button.
• Click on Apply, then OK, and close all windows.

Now you will no longer suffer from email being rejected and bounced back to the sender.

Alternatively you can disable SMTP mail delivery from Demon by using Demon's Webpassword utility.

You can find the walkthrough for this by clicking here

 

IMPORTANT NOTICE

These walkthroughs have been provided only in order to assist you and are intended for use in conjunction with your computer and WINDOWS 2000 Email SETUP. These walkthroughs relate to products that are not our products. These walkthroughs are available for use at the user's own risk and we accept no liability whatsoever for any loss you may incur arising out of your use of these walkthroughs. You expressly accept this by following the walkthroughs. If you have difficulty following these walkthroughs, please contact our customer support service on the number given below.

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